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FREQUENTLY ASKED QUESTIONS
General Product FAQ
Order FAQ
Personal and Other FAQ
Our small 7.5 oz soy candles burn up to 40-60 hours.*
Our large 12.5oz soy candles will burn up to 60-80 hours.*
*Proper wick trimming will help maximize the candles burn time. Some environmental circumstances, like but not limited to, weather and air ventilation, may play a factor.
Place wax melt cubes into your warmer then turn it on, or light a tea light underneath (depending on your warmer type).
The soy wax will begin to melt, releasing the fragrance into the air.
To remove or change scents*, turn off the wax warmer and allow the wax to harden. Once solid, you can easily remove the wax from the dish​.
*It is recommended to remove all used wax prior to adding new scented wax into the warmer to avoid diluting the wax. (Avoid simply adding more cubes to wax that is no longer scented.)
For both my soy candles and my wax melts, I use 100% premium soy wax.*
The oils used are premium paraffin-free and paraben-free fragrance oils.
*Note: if you ever see a product that says "Blend," it may mean that the wax has been blended with paraffin wax which is what we want to avoid when it comes to headaches.
Both the wax and the fragrance oils can contribute to migraines when burning candles. Therefore opting for a natural wax and premium, "clean" fragrance oils, will help to avoid those nasty migraines cause by harsh chemicals.
Soy candles are made from the oil of soybeans, which makes them a natural, renewable wax. Paraffin, on the other hand, comes from petroleum, the same stuff used to make gasoline.
Because of that difference, soy burns slower and cooler. A great way to picture it, is like a natural campfire versus putting lighter fluid onto the fire. One gives you a steady, controlled burn. The other flares up fast and disappears just as quickly (paraffin).
Soy also has a lower melting point, which means the wax melts evenly across the surface instead of drilling a sad little hole down the middle. That helps prevent tunneling, reduces wasted wax, and gives you a candle that actually lasts as long as it should.
To maximize the amount of time you have with your candle, I recommend you trim the wick before every burn (except the first one since I trim your wick for you).
Then allow your candle to burn for about 3 to 4 hours or until you get a full melt pool (about 1/2" to 1" deep of melted wax.)
When store your candles for a period of time, keep them in a cool, dry place out of direct sunlight. Soy candles have a long shelf life, but they are meant to enjoy... so enjoy them!
Soy candles are generally a better option for those with allergies due to the fact that the candles burn "cleaner."
Soy candles produce less soot (every flame produces a little) and fewer pollutants compared to paraffin candles.
If you are sensitive to a specific scent or note, always check the fragrance notes listed on each of the product pages.
Yes, soy candles and wax melts are generally safer for pets compared to paraffin products since they burn cleaner with the natural wax and produce fewer toxins.
However, please do keep your candles and wax melts out of direct reach to prevent accidents and always follow your vets recommendations if your pet has any extra special attention they need.
Yes! Our signature room sprays are formulated to pull double duty as linen sprays. We recommend spraying from a distance of 8 to 12 inches away from fabrics, bedding, or curtains. As always with fine fabrics, we suggest testing a small, inconspicuous area first.
Simply sprinkle a light, even layer of the deodorizer over your rugs or carpets, let it sit for 15 to 20 minutes to absorb trapped odors, and vacuum it up completely. Our formula uses a clean, simple baking soda base without the heavy, sticky chemical fillers found in mass-market brands, making it safe for your home and standard vacuum filters.
Bumpy tops after cooling and "frosting" (slight white, crystalline patches on the sides of the jar or top) are completely normal, natural characteristics of 100% premium soy wax. Because we refuse to blend our wax with paraffin or synthetic chemical smoothers, the soy wax cools at its own natural rate. These visual quirks are actually your guarantee that your candle is entirely clean, non-toxic, and paraffin-free!
Absolutely. Our 100% premium soy wax is entirely plant-based, and our high-quality fragrance oils are never tested on animals. We are committed to keeping our entire line 100% vegan, cruelty-free, and safe for your home.
Choosing the right fragrance depends on your personal preferences and the ambiance you want to create. For relaxation, consider lavender or chamomile scents. For a fresh and clean feel, citrus or eucalyptus works well. If you prefer cozy and warm vibes, vanilla or cinnamon are great options. Explore our fragrance descriptions to find your perfect match.
Yes, our candles are made with 100% premium soy wax and phthalate-free fragrance oils, making them safer for children and pets. However, always keep candles out of reach and never leave them unattended while burning.
Absolutely! Our candle jars are designed to be reusable. Once the candle is finished, clean out any remaining wax and wick residue. You can use the jars for storage, as planters, or even as decorative pieces.
If your wick is too long, trim it to about 1/4 inch before lighting to prevent excessive smoke and uneven burning. If it's too short, let the candle burn long enough to create a full melt pool, which will help the wick stabilize for future burns.
Soy candles are made from natural, renewable soybeans, making them eco-friendly and sustainable. They burn cleaner, producing less soot and fewer toxins, which is better for indoor air quality. Additionally, soy candles have a longer burn time compared to paraffin candles, providing better value for money.
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